Ecommerce Maintenance

Keep your online store running smoothly with practical, no‑surprises support. Updates, security checks, backups, and small fixes – all handled by our local team.

What our maintenance covers

We focus on the behind‑the‑scenes work that keeps your store reliable.

Core & plugin updates

We keep your platform (Shopify, WooCommerce, Magento) and its plugins up‑to‑date in a test environment before applying changes live.

Security monitoring

Regular scans for known vulnerabilities, review of access logs, and applying security patches as they become available.

Automated backups

Daily backups of your store files and database stored off‑site. We test restores periodically so you're covered if something goes wrong.

Performance checkups

Monthly speed audits, image optimisation, and database clean‑up to help your pages load reasonably fast.

Small fixes & tweaks

Broken link? Button not working? Text needs changing? We include a set number of small development tasks each month.

Uptime monitoring

We watch your store 24/7 and alert you (and us) if it goes down. Most issues get looked at within a few hours.

Why regular store care pays off

Small issues left alone can become bigger headaches. We help prevent that.

Less downtime

Proactive updates and monitoring mean fewer unexpected outages during busy trading hours.

Fewer bugs

Outdated plugins or themes often cause strange errors. We test updates before they go live.

Better SEO health

Broken links, slow pages, or outdated sitemaps can hurt your search rankings. We keep an eye on the basics.

Peace of mind

You focus on running your business – we handle the technical to‑do list in the background.

How our maintenance service works

No mystery, no long‑term lock‑in. Just clear steps.

1

Free health check

We look at your current setup – platform version, plugins, backup status, speed, and security headers.

2

Choose a plan

Based on your store size and complexity, we recommend a monthly retainer. No setup fees.

3

Ongoing care

Each month we run updates, scans, and backups. You get a short report of what we did and what we found.

Maintenance pricing

Monthly retainers. Cancel anytime with 30 days notice.

Basic care

$490 AUD / month
Weekly updates, daily backups, uptime monitoring, 1 hour of small fixes

Standard care

$890 AUD / month
Daily updates priority, performance audit each quarter, 3 hours of fixes, detailed monthly report

Full coverage

$1,490 AUD / month
Same‑day response for critical issues, 6 hours of fixes, dedicated account manager, staging environment